AI for Docs FAQs
Quick answers about Audio to Text, the Docs Agent, credits, billing, privacy, and troubleshooting.
Getting started
Do I need an API key to use AI for Docs?
No. AI for Docs works without you bringing your own API key.
How do I open AI for Docs?
Install the add-on, open a Google Doc, then go to Extensions → AI for Docs. See Install and open AI for Docs for step-by-step instructions.
Audio to Text
Can I generate meeting minutes or a transcript from audio?
Yes. Upload an audio or video file, or record audio, then choose meeting minutes, transcript, or SRT subtitles and insert the result into your Google Doc.
What audio and video formats are supported?
Supported audio formats include .mp3, .m4a, .wav, .aac, .ogg, and .flac. Supported video formats include .mp4, .mov, and .webm.
Can I create SRT subtitles?
Yes. Select SRT subtitles in Audio to Text. AI for Docs inserts valid SRT text that you can copy into an .srt file.
Where does the generated transcript or meeting minutes go?
AI for Docs inserts the output into your current Google Doc under a new section heading near the end of the document. If insertion fails, the sidebar shows a copyable output box.
Docs Agent
What can the Docs Agent do?
The Docs Agent can draft new content, edit and rewrite existing sections, generate images for headings, and use attached PDFs or images as context.
Can the Docs Agent use web search and add citations?
Yes. Ask the Agent to use web search and include citations. It appends the citations under a Citations heading in the inserted output.
Credits and billing
How many usage credits are included?
Free includes 10 usage credits per month. Pro includes 10,000 usage credits per month. You can see your balance and next reset date in the Account tab.
How are credits charged?
Audio to Text credit usage scales with audio length. Docs Agent credit usage scales with generated output length.
How do I upgrade or manage my subscription?
Open the Account tab in AI for Docs. Select Subscribe to upgrade or Manage to open the Stripe customer portal.
Why is the Subscribe button stuck on loading?
Stripe checkout opens in a new tab. If pop-ups are blocked, follow Fix payment pop-up issues.
Can I cancel anytime?
Yes. You can cancel anytime from the Stripe customer portal.
Privacy and support
Is my data used for model training?
No. Your data is not used for model training.
Where can I get help?
See Troubleshooting for common fixes, or email support@simplemetrics.xyz.
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